FREQUENTLY ASKED QUESTIONS
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What makes your dog accessories different from others on the market?
Our dog accessories are designed with both style and functionality in mind. We use high-quality materials that are durable and comfortable for your pooch, while also keeping up with the latest trends in pet fashion.
How do I know which size of accessories to choose for my dog?
We understand that every dog is unique in size and shape, which is why we provide detailed sizing guides for each of our products. You can find our Size Guide here.
Do you offer personalized or customizable accessories for dogs?
This is a project we are currently developing, but it is not something we are doing at the moment. Sign up to our email newsletter to keep updated on this topic!
How can I stay updated on new product releases and special promotions?
To stay in the loop on all things related to our dog accessories brand, be sure to subscribe to our newsletter and follow us on social media. By joining our community, you'll be the first to know about new product launches, exclusive deals, and fun pet-related content. Let's keep those tails wagging with the latest and greatest in dog accessories!
Is your product suited to use at the beach?
Our products are not recommended for regular use in saltwater, as it can lead to peeling of the vegan leather and tarnishing of the hardware. To preserve your item(s), kindly refrain from using them at the beach.
My shipment is running late. How can I track my order?
Once your order has been dispatched, you would have received a tracking number. In case your shipment is delayed, reach out to the carrier to inquire about the status. For further assistance, feel free to contact the team at info@poochwearco.com.